{"id":7124,"date":"2020-11-07T08:10:03","date_gmt":"2020-11-07T08:10:03","guid":{"rendered":"https:\/\/sunnyemergencylight.com\/after-sale-services\/warranty-conditions\/"},"modified":"2025-06-11T14:18:56","modified_gmt":"2025-06-11T07:18:56","slug":"warranty-conditions","status":"publish","type":"page","link":"https:\/\/sunnyemergencylight.com\/en\/after-sale-services\/warranty-conditions\/","title":{"rendered":"Warranty conditions"},"content":{"rendered":"\t\t
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Warranty Period<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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AFTER SALE SERVICES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Product Manuals<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Register Product Warranty<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Read our frequently asked questions about our products and its operation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tREAD MORE\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Our Products<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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View all of SUNNY’s products and\u00a0 product information as well as operating manuals for all models.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPRODUCTS\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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WARRANTY TERMS AND CONDITIONS\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Warranty Period<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Emergency Lights<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • Maximum 10 Years Warranty
    for LED bulbs<\/li>
  • Maximum 5 Years Warranty
    for electronic circuits<\/li>
  • Maximum 4 Years Warranty
    for Batteries<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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    Emergency Exit Signs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    • Maximum 3 Years Warranty
      for LED bulbs<\/li>
    • Maximum 5 Years Warranty
      for electronic circuits<\/li>
    • Maximum 4 Years Warranty
      for Batteries<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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      Power Pack<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      • Maximum 5 Years Warranty
        for electronic circuits<\/li>
      • Maximum 4 Years Warranty
        for Batteries<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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        Central Battery System<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        • Maximum 5 Years Warranty
          for electronic circuits<\/li>
        • Maximum 3 Years Warranty
          for Batteries<\/li>
        • Maximum 3 Year Warranty
          on the Inverter<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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          Accessories<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          • Maximum 5 Years Warranty
            for LED bulbs<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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            Rechargeable Batteries<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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            • Maximum 3 Year Warranty<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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              ***The warranty period depends on the product type and the conditions of distribution for each product type. Please inquire with the seller from whom you purchase the product for specific details.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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              AFTER SALE SERVICES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              Warranty Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              1. The Warranty will only be covered if the customer fills in the \u201cwarranty registration form\u201d and mail the return part back to the company within 7 days from the day of purchase. If this is not carried out the warranty will be considered void.<\/li>
              2. The warranty only covers the unit\u2019s internal parts. The conditions and durations for the warranty of each part is as specified and the duration of the warranty is calculated from the date of purchase.<\/li>
              3. Please show your warranty card every time you contact our service center or the dealer you purchased the product from.<\/li>
              4. Products that fall into the following category are considered not covered by the warranty.<\/li><\/ol>
                • \u20034.1. The product was used in a way not specified in the manual.<\/li>
                • \u20034.2. The product was used with accessories not meeting the required specifications specified in the manual.<\/li>
                • \u20034.3. The product seems to have been damaged from being dropped or from strong impact, for example, the parts are loose, dented, scrapped or misshapen.<\/li>
                • \u20034.4. The product has been repaired or modified by personnel not authorized by our company.<\/li>
                • \u20034.5. The Warranty Void sticker is torn or removed.<\/li>
                • \u20034.6. The product is damaged from careless use or incorrect maintenance, for example, the battery is swollen from overcharging, quick charging was used on the battery, the battery terminals have been short-circuited, the unit was used until the battery was completely discharged and not recharged immediately, the product was stored for long periods until the Battery Checker warning activates and still it is not plugged-in to charge or taking the battery to normal temperature conditions and not recharging it every 1 month.<\/li>
                • \u20034.7. The product was stored in an unsuitable environment, for example, a location with moisture or water vapor.<\/li>
                • \u20034.8. The product was supplied with a faulty AC power supply such as electrical overvoltage, electrical current surges, or lightning strikes entering the AC power line.<\/li>
                • \u20034.9. Damages from natural causes such as fire, being summered in fluids, humidity, chemicals or force majeure.<\/li>
                • \u20034.10. Damages from insects or animals.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                  BATTERY WARRANTY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                  Battery Warranty Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                  \u00a0<\/p>

                  Battery Warranty Conditions<\/p><\/td>

                  End of Warranty Conditions<\/p><\/td><\/tr>

                  1. Slow Charging Battery (Normal Charge).<\/p>

                  2. Charging circuit must be automatic, i.e., fully charged and then cut off (Automatic cut-off Battery Charge).<\/p>

                  3. Using the battery in an environment with a current not exceeding 30% of the battery’s capacity (Battery Capacity).<\/p>

                  4. Do not use the battery until it’s completely discharged; use it until the Final Voltage point, which is approximately 80% of the battery’s voltage.<\/p>

                  5. Store unused batteries in a controlled temperature and low humidity environment.<\/p>

                  6. Damage caused during transportation by the company itself.<\/p>

                  7. Warranty stickers or warranty indicator labels attached to the battery must be in good condition.<\/p><\/td>

                  1. Fast Charging Battery (Quick Charge).<\/p>

                  2. Charging circuit doesn’t cut off when the battery is full (Over Charge).<\/p>

                  3. Using the battery in a high current environment or short-circuiting the battery’s positive (+) and negative (-) terminals.<\/p>

                  4. Using the battery until it’s fully discharged and not immediately recharging it will reduce its efficiency.<\/p>

                  5. Storing the battery at normal temperature without charging it every 30-60 days.<\/p>

                  6. Battery swelling, cracking, or damage not caused by the company’s transportation.<\/p>

                  7. Warranty stickers or warranty indicator labels attached to the battery that have been tampered with, altered, damaged, or lost.<\/p><\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                  Warranty Period Home AFTER SALE SERVICES Warranty Period Product Manuals Register Product Warranty FAQ Read our frequently asked questions about our products and its operation. READ MORE Our Products View all of SUNNY’s products and\u00a0 product information as well as operating manuals for all models. PRODUCTS WARRANTY TERMS AND CONDITIONS Warranty Period Emergency Lights Maximum […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":6638,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7124","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sunnyemergencylight.com\/en\/wp-json\/wp\/v2\/pages\/7124","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sunnyemergencylight.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sunnyemergencylight.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sunnyemergencylight.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sunnyemergencylight.com\/en\/wp-json\/wp\/v2\/comments?post=7124"}],"version-history":[{"count":52,"href":"https:\/\/sunnyemergencylight.com\/en\/wp-json\/wp\/v2\/pages\/7124\/revisions"}],"predecessor-version":[{"id":28420,"href":"https:\/\/sunnyemergencylight.com\/en\/wp-json\/wp\/v2\/pages\/7124\/revisions\/28420"}],"up":[{"embeddable":true,"href":"https:\/\/sunnyemergencylight.com\/en\/wp-json\/wp\/v2\/pages\/6638"}],"wp:attachment":[{"href":"https:\/\/sunnyemergencylight.com\/en\/wp-json\/wp\/v2\/media?parent=7124"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}